TILES Courses

January - March

Basic Principles of Labour law and understanding the Employment Contract
(2 Days)

• Basic labour law principles
• Understanding the employment relationship
• Overview of employment contracts
• Rights and obligations of employers and employees
• Key contract terms: probation, notice, confidentiality
• Breach and enforcement of employment contracts
• Employee benefits and remuneration

New Labour Legislations in Lesotho - 2024 (2 Days)

• Key changes introduced in 2024
• In-depth analysis of key provisions
• Practical implications for businesses
• Impact on employees and employers
• New compliance requirements
• Enforcement and penalties
• Relationship between Labour Act and other legislations

Managing Employee Leaves and Hours of Work (1 Day)

• Management of Leave entitlements: annual, sick, maternity and other types
  of leave
• Management of working hours, overtime, and rest periods under the Labour Act
• Handling absenteeism and late coming and related acts of misconduct

Workplace Discipline, Initiating Disciplinary Hearing, Termination of
employment and dismissals (3 Days)

• General principles of workplace discipline
• Role of the chairperson and other role players
• Steps to conduct an investigation
• Gathering evidence and witness statements
• Initiating formal disciplinary procedures
• Hearing procedures and protocols
• Decision-making and outcomes
• Fair vs. unfair dismissal
• Severance pay and related terms

Mastering Finance: A Toolkit for Non-Finance Managers (5 Days)

• Basic financial concepts for non-financial professionals
• Understanding financial statements
• Key financial ratios and their applications
• Budgeting and forecasting basics
• Cash flow management
• Cost control and optimization
• Developing financial strategies for businesses
• Effective financial coaching techniques
• Case studies in business financial management

Productivity and Wage Fixing Machinery in the Workplace (2 Day)

• Defining productivity in the workplace
• Factors affecting productivity
• Strategies to improve workplace efficiency
• Understanding wage determination processes
• Legal frameworks for wage fixing
• Case studies on wage disputes

Basics of Corporate Governance and Ethics
(Mohlomi Code) (1 Day)

• Principles of the Mohlomi Code and international best practice
• Corporate governance structures
• Corporate governance tools, processes and reporting structures
• Corporate governance for contract implementation entities
• Roles and responsibilities of board members/governing body members
• Steps in establishing a board/governing body
• Oversight responsibilities of boards/governing body
• Effective decision-making processes

April - June

Retrenchment Principles and Procedures (2 Days)

• Legal framework for retrenchments
• Consultation requirements
• Calculating severance pay

Sexual Exploitation, Abuse, Violence, and Harassment in
the Workplace (5 Days)

• Defining workplace harassment
• Legal obligations of employers
• Creating a harassment-free environment
• Reporting and addressing complaints

Private and Public Dispute Resolution at the Workplace (5 Days)

• Mediation vs. arbitration
• Role of labor tribunals
• Best practices in dispute resolution

Workmen's Compensation (3 Days)

• Understanding the Workmen's Compensation Act
• Eligibility criteria for compensation
• Claims process and employer obligations

Basic Principles of Occupational Health and Safety (5 Days)

• Legal framework for OSH
• Hazard identification and risk assessment
• Roles and responsibilities of employers and employees
• Emergency response planning

Personal Finance and Managing Working Capital (3 Days)

• Saving and investment strategies
• Managing personal debt
• Retirement planning essentials
• Optimizing inventory levels
• Accounts receivable and payable management
• Improving cash conversion cycles

Business Accounting (2 Days)

• Principles of accounting
• Recording and interpreting transactions
• Preparing financial reports

Effective Personal Leadership

• Developing self-awareness and emotional intelligence
• Setting personal goals and priorities
• Building confidence and resilience
• Understanding leadership styles
• Motivating and inspiring teams
• Driving organizational change

Effective Personal Productivity

• Time management techniques
• Overcoming procrastination
• Setting SMART goals

Sale of Businesses and Their Impact on Labour Relations (2 Days)

• Overview of Labour Act
• Implications of business sales on employees
• Transfer of undertakings and labor rights
• Stakeholder involvement during business transitions

Labour Management Relations and Employee Participation in Decision-Making
Processes in the Workplace (3 days)

• Importance of Employee Involvement in Decision-Making
• Mechanisms for Employee Participation:         
• Joint Committees
• Surveys and Feedback Mechanisms
• Open Forums and Town Halls
• Challenges to Employee Involvement
• Benefits of Employee Participation on Organizational Performance

Strikes and Lockouts (1 day)

• Defining Strikes and Lockouts
• Legal Framework Governing Industrial Action
• Causes and Triggers of Strikes and Lockouts
• Managing Strikes and Ensuring Continuity of Operations
• Case Studies on Successful Conflict Resolution

Making Labour Laws Tenable to the Informal Economy (4 Days)

• Challenges of applying formal labour laws to the informal sector
• Policy recommendations for inclusivity
• Successful case studies

Board Management Relations (1 Day)

• Maintaining healthy relationships between boards and management
• Clarifying roles and accountability
• Resolving disputes

Company Shareholding and Directorship (2 Days)

• Understanding shareholding structures
• Duties and responsibilities of directors
• Legal compliance for directors

July - September

Legal Liability (2 Days)

• Types of liabilities for employers
• Compliance with labor laws
• Mitigating legal risks

Structures of Labour Administration and Labour Justice (2 Day)

• Hierarchy of labor administration bodies
• Roles and responsibilities
• Accessing justice for labor disputes
• Key components of labor administration
• Role of labor justice in dispute resolution
• Current trends and reforms

Social Dialogue and Tripartism (1 Day)

• Role of social dialogue in labor relations
• Tripartite structures and their functions
• Promoting harmonious industrial relations
• Understanding social dialogue mechanisms
• Role of employers, employees, and government
• Promoting effective tripartite partnerships

Collective Bargaining and Negotiation Skills

•  Foundations of Collective Bargaining
• Legal Frameworks for Collective Bargaining
• Steps in the Collective Bargaining Process
• Negotiation Skills for Labor-Management Dialogue
• Handling Disputes During Bargaining
• Effective communication strategies
• Building consensus in negotiations
• Resolving conflicts amicably
• Formation and roles of committees
• Negotiating collective agreements
• Handling impasses effectively

How to Deal with a Union at the Workplace (2 Days)

• Understanding union structures
• Managing union demands
• Maintaining productive relationships

Effective Motivational Leadership

• Creating a positive work culture
• Inspiring and engaging employees
• Recognizing and rewarding achievements

Effective Personal Motivation

• Understanding intrinsic and extrinsic motivation
• Staying focused and energized
• Building habits for success

Effective Strategic Leadership

• Setting long-term organizational vision
• Strategic decision-making processes
• Driving innovation and growth

Leadership for Women

•  Overcoming barriers to leadership
• Networking and mentorship for women
• Empowering female leaders

Registration and Operations of Trade Unions and Employers’ Organizations

• Legal Requirements for Registration of Trade Unions and Employers’ Organizations
• Rights and Duties of Registered Organizations
• Bargaining Councils
• Governance Structures and Member Representation
• Promoting Effective Trade Union Operations
• Case Studies on Union Success Stories

Principles and Procedures on Company Dividends

• Overview of Dividends and Their Importance
• Legal Framework Governing Dividends
• Dividend Declaration Process:
  → Approvals and Resolutions
  → Types of Dividends (Interim and Final)
• Dividend Payout Methods and Tax Implications
• Dispute Resolution in Dividend Distribution

Negotiations and Mediation (2 Days)

• Effective negotiation techniques
• Role of mediation in conflict resolution
• Case studies on successful mediation

Principles of Business Continuity (1 Day)

• Risk assessment and contingency planning
• Maintaining operations during disruptions
• Case studies on effective continuity strategies

Ethics in Business (1 Day)

• Defining business ethics
• Common ethical challenges
• Implementing ethical practices in organizations
• Principles of Ethical Decision-Making
• Strategies for Promoting Ethical Behavior in the Workplace
• Case Studies on Ethical Dilemmas

October - December

Drafting Terms of Reference in a Procurement Process

• Purpose and Importance of Terms of Reference (ToR)
• Key Elements of a ToR:
  → Scope of Work
  → Objectives and Deliverables
  → Roles and Responsibilities
• Writing Clear and Concise Specifications
• Compliance with Procurement Regulations
• Common Mistakes and How to Avoid Them

Employee Grievances and Employer Committees (2 Days)

• Principles on Grievance handling
• Addressing workplace grievances
• Setting up grievance committees

Ensuring fair outcomes

International Labour Standards (2 Days)

• Key conventions of the International Labour Organization (ILO)
• Application of international standards locally
• Challenges in compliance

Public Procurement Law and Practice in Lesotho (2 Days)

• Legal framework for public procurement
• Ethical considerations

• Managing procurement disputes

Basics of Corporate Governance (2 Days)

• Principles of corporate governance
• Role of boards and committees

Promoting transparency and accountability

Principles of Business Continuity (1 Day)

• Risk management strategies
• Developing continuity plans
• Ensuring organizational resilience

Effective Team Dynamics

• Understanding team roles and responsibilities
• Building trust and collaboration
• Resolving conflicts within teams

Effective Communication

• Improving verbal and non-verbal communication
• Active listening techniques
• Delivering impactful presentations

Effective Selling Strategies

• Understanding customer needs
• Building persuasive arguments
• Closing sales effectively

How to Deal with a Union in the Workplace (2 Days)

• Understanding union structures
• Engaging with unions effectively
• Resolving union disputes amicably

Joint Management and Employees Committees (2 Days)

• Establishing joint committees
• Roles and responsibilities of committee members
• Improving workplace relations through joint management

International Labour Standards (2 Days)

• Overview of international labor standards
• International standards and the labour law in Lesotho
• Implementation challenges and strategies
• Case studies from Lesotho

Public Procurement Law and Practice in Lesotho (2 Days)

• Key provisions of Lesotho's procurement law
• Best practices in public procurement
• Common procurement pitfalls and how to avoid them

Standard Terms and Conditions of Contract (1 Day)

• Common terms in procurement contracts
• Ensuring compliance with legal standards
• Case studies on contract disputes

Disposal of Assets in a Procurement Process (1 Day)

• Legal frameworks for asset disposal
• Methods of asset disposal
• Ensuring transparency in the process

Know Your Business - Basic Principles

• Introduction to Business Fundamentals
• Importance of Knowing Your Business Environment
• Key Elements of Business Success:
  → Mission and Vision
  → Strategic Planning
  → Financial Management Basics
• Market Analysis and Customer Insights
• Building a Strong Brand Identity

Contract Management Overview (2 Days)

• Lifecycle of a procurement contract
• Contract management approaches and effectiveness
• Anti – Corruption and conflict of interest
• Monitoring and managing contracts effectively
• Addressing non-performance issues